Picture a familiar Rails support problem: a customer has requested a CSV export, the application has accepted it, and the download never arrives. You open the dashboard. Everything looks fine. Somewhere behind that working interface, an export job is waiting…
A referral has been sent, but nobody knows whether the specialist got it. Reception checks the electronic health record (EHR). A nurse searches her inbox. Another employee looks at the spreadsheet. Consider a Ruby on Rails project built around that…
In many cases, all we want to view in a Ruby demo is one simple thing, like finding out which button caused a Rails form to fail. Instead, our demo is two minutes long. And the file size is equal…
A customer asks about a charter flight for Friday. Later, they change the departure airport, add another passenger and ask whether the original quote still applies. The team now has several emails describing different versions of the same trip. That…
A security ticket lands in a Rails team’s queue: a customer can open another customer’s invoice by changing the number in a URL. The fix may involve only a few lines of Ruby. Finding the missing permission check, understanding the…
Every small agency has some version of the same problem: the client says they sent the file, the project manager remembers seeing it, and nobody can find the approved copy. A client document portal makes a useful Ruby on Rails…
Enterprise applications typically generate large amounts of paperwork. When that paperwork comes as a PDF, someone must open the PDF, find the purchase order number, verify the amount and copy some details into another system. Nearby, a Rails application stores…
A job looks simple on a calendar. There is a date, a customer and something that needs doing. Open the email thread behind the job, though, and things become more complicated. For instance, someone wants to move the appointment. A…
Saving a link takes a moment. Recalling why you saved it can take considerably longer. You see a headline, so you keep the tab open. A few days later, dozens of tabs are in front of you and the detail…
A Ruby script that fetches one price is easy enough to leave in a single file. Add account balances, signed requests and a feed that stays open all afternoon, and that file starts getting awkward. The HTTP code needs one…